A critical part of becoming a successful delivery driver is your training. High-quality training that follows industry best practices will benefit not only you but also your customers and your employer. Keep reading to discover three important tips that will help you become an efficient driver and will help protect you, your merchandise, and your fellow motorists.
#1. Learn Proper Loading & Unloading Techniques
As a delivery driver, it is important that you are able to load and unload your vehicle without damaging any orders. Damaged, lost, or mishandled packages are some of the top complaints among customers, causing low customer satisfaction and lost business.
To avoid these problems and complaints, you should make sure that learning how to load and unload orders properly is incorporated into your training. Another important thing to learn is how to deliver orders under special circumstances such as absent recipients.
After learning these skills, you may want to practice a few times before hitting the road, to ensure success.
#2. Learn the Ins & Outs of the Software
Another key part to delivery driver training is learning the ins and outs of the preferred in-house software system of your delivery company. This software might be more advanced than what you’re used to, so make sure you understand how to use the route planner, collect signatures, scan barcodes, add notes, or take pictures when necessary.
Learning how to use this software effectively will keep your customers happy and will help you avoid a plethora of issues while on the road.
#3. Follow Safety Guidelines
Perhaps the most important tip for delivery drivers is to follow safety guidelines. Make sure you pay attention, as your training course will most likely contain information on how to keep yourself, others, and merchandise safe while on the road.
Safety courses will vary depending on your location, the size of your team, and what you’re delivering, but no matter what you will still learn how to drive your vehicle safely in good and bad conditions and how to protect yourself while on the road.
Hands-on Practice With L3Harris Driver
Hands-on practice with the L3Harris driving simulator from L3 Driver is one of the most effective ways to improve your driving skills. The simulator will increase your confidence on the road by allowing you to practice driving on a variety of terrains. The L3 Harris simulators also feature several custom challenges that help increase your situational awareness and driving skills.
Contact L3 Driver to learn more about driving simulators that provide practical training.